Royal Tails Coronavirus Update

Dear RT families ~
I know this is a stressful and confusing time as concerns about coronavirus and COVID-19 start to affect daily life in Niagara. With many locals canceling travel plans and working remotely, Royal Tails is also starting to feel the impact.

While I know that many of you are exercising caution, we want to encourage you to try and maintain your pet’s normal routine as much as possible. Regular socialization and exercise are extremely important for dogs and dramatic changes to their day-to-day life can compound anxiety and stress for your pet family.

Should you or a member of your household become infected with the novel coronavirus, the Centers for Disease Control and Prevention (CDC) recommends limiting contact with your pets. Though there have not yet been reports of pets becoming sick with COVID-19 nor reports of pets spreading the disease to humans, the CDC advises sick owners to seek assistance in caring for their pets and to avoid contact directly with their animals. If you find yourself in this situation, Royal Tails is here to support you and your pet.

Safety and cleanliness have always been a top priority for Royal Tails, and our professional staff works hard to ensure all of our services are fostering a safe and healthy environment for every family member—whether they have four legs or two. Our pet nannies are always proactively maintaining sanitary precautions before, during and after each visit by washing our hands, removing our shoes and using hand sanitizer to prevent the spread of any possible contagions between homes.

Finally, Royal Tails is a small, local business that depends on our regular clients. Our commitment to our staff means we strive to provide competitive compensation, as well as cleaning supplies and emergency support to our pet nannies. While many businesses are undoubtedly affected by the current uncertainty, our services are often uniquely impacted when travel plans are canceled or when office workers stay home.

The pet walkers and sitters who take such good care of your pets are all affected by booking cancellations or reductions in service requests. If possible, we hope you’ll continue to support Royal Tails during this time. Whether it’s giving your pup the exercise and socialization they need, helping you create a quiet and productive work environment at home, or taking care of your furry family member while you’re sick, our private in-home services are here for you and your pets.

If you have any additional questions about our safety and sanitary procedures or other concerns related to coronavirus and COVID-19, please contact us by either responding to this email directly or calling us at (289) 696-4509.

Portrait of Charlene Davidson and dog Serena

Charlene & Serena

Charlene Davidson
Owner, Pet Nanny & Parent

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